Who We Are

2nd Semester textbooks need to be purchased by June 13th also. The bookstore will be closing after June 13th for a period of time to make a change in operation.

Friday and Saturday hours based upon start of new classes

BOOKSTORE POLICY - PLEASE READ

Textbooks

Textbooks may be returned for a refund until the last day of the add/drop period of the semester. An official drop form along with the dated bookstore receipt is required. Shrink-wrapped textbooks must be returned in the shrink-wrap. It is to your advantage to not remove shrink-wrap until you know you are going to stay in the class or that the class has made.

Calculators and Electronics

Refunds on calculators are not available. Defective items are not replaced after 30 days of purchase. Merchandise must be returned with its carton, related product materials (instructions, warranty, etc.) and the dated sales receipt. For defective merchandise purchased and held for more than 30 days, the manufacturer or local service outlet must be contacted directly.

Computer Software

Computer software that is in its original shrink-wrap and is the current version may be returned within7 days of the purchase date. No refund if opened.

General Merchandise

All merchandise purchased from the bookstore other than the above is non-refundable.

Used Books

The Bookstore purchases and resells used books to provide more reasonable prices for students. Buy-back dates are posted around the HEC prior to each book-buy.

Supplies

Supplies are not returnable. Supplies may be purchased with Financial Aid funds at the discretion of the Sponsoring Agency. Available supplies are:

Paper *Notebooks*Folders*Construction Paper*Index Card*Erasers*Pens*Pencils*

Highlighters*Binders*Computer Disks*Jump Drives/USB Drives*

Inexpensive Calculators ($30 or less)*Etc.

HEC Bookstore Return Policy

A Sales Receipt must accompany all returns. All refunds are made by check unless it is the same day of purchase. The refund will be mailed in 3-4 weeks after the item is returned. New and related materials must be in new, resalable condition to obtain a refund.

Names should not be written in books until student is sure he/she will remain in the class.

Receipts are required for state audit purposes. If a receipt is unavailable, refund will be made at the discretion of the Bookstore Manager. We are not responsible for lost receipts! In order to be reimbursed, you must keep up with your receipt.

Book Price List (excel version)

HEC BOOKSTORE PAYMENT METHODS:

CASH

CHECK:

(Payable to HEC Bookstore)

$25.00 Returned Check Fee

NO EXCEPTIONS – CASH REQUIRED

CREDIT CARD: MasterCard, Visa

FINANCIAL AID VOUCHER

(Verification Paperwork Required)

(Student ID Number Required)

Student will be billed for all unpaid invoices and payment is required at that time.

GUIDELINES FOR HEC BOOKSTORE CHARGES

Pell Grant, Scholarship. Foundation Grant, Trade Act, Workforce Investment Act, Education for Independence, ETC:

Charges begin January 3

Pell Grant, Trade Act & Workforce Investment Charges begin January 3

A student must present her/his class schedule each time a textbook purchase is made. The charge will not be permitted without it. DCC Pell students must have a Book Voucher authorizing the HEC Bookstore to charge their textbooks. SVCC Pell students must have a Book Voucher authorizing the HEC Bookstore to charge DCC textbooks to SVCC.

You may charge all required textbooks for the courses you are taking up to the amount specified on your voucher or award letter. If you charge more than you have Pell, Foundation Grant, Tobacco Scholarship, Trade Act or Workforce Investment Act funds to cover, you will be responsible for paying the HEC Bookstore the difference. Payment must be made within one week of the notification that sponsor did not cover charges.

If your student status changes and you do not have enough money to cover your textbooks/supplies, you will be responsible for paying the HEC Bookstore.

If you are registered for a class that starts later in the semester, you are encouraged to go ahead and charge the textbook before the charge period ends.

(KEEP YOUR RECEIPT! If the class is cancelled or dropped, you will need the receipt to return the textbook.)

Trade Act and Workforce Investment Students have a supply limit of up to $50. This does not mean that you must spend $50 on supplies. Only charge the supplies you need for your classes. We do not have a way of keeping up with your supply amount. It is your responsibility to keep all receipts and not exceed the $50 limit. In the event you do, you will receive a bill from the HEC Bookstore and your HEC Bookstore account and possibly your college account will be flagged until the debt is settled.

DCC does not allow supplies to be purchased at the HEC Bookstore with Financial Aid funds; all purchases of supplies must be cash based for DCC students.

Links to Libraries

Southern Virginia Higher Education Center (HEC) - 820 Bruce Street - South Boston, Virginia 24592 - 434.572.5440 - 1.800.283.0098 - (FAX) 434.572.5462